Privacy Policy

Privacy Policy

Effective Date: 12-5-2024

Clough Tavern Farm (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, cloughtavernfarm.com (the “Site”).

1. Information We Collect

When you use our Site, we may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, billing and shipping address, and payment information provided during checkout.
  • Account details such as username and password if you register on the Site.

b. Order Information

  • Details about the products you purchase, including order history and preferences.

c. Technical Information

  • IP address, browser type, operating system, and access times.
  • Cookies and similar technologies to track activity on our Site.

d. Voluntary Information

  • Information you provide through contact forms, surveys, or email communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment and shipping.
  • To manage your account and provide customer support.
  • To personalize your shopping experience and improve our services.
  • To send transactional emails, such as order confirmations and shipping updates.
  • To market products and send promotional offers (with your consent).
  • To analyze website usage and improve functionality.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with trusted third parties:

  • Service Providers: Payment processors, shipping carriers, and IT support services.
  • Third-Party Plugins: WooCommerce, analytics providers, and email marketing services.
  • Legal Compliance: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, such as:

  • Remembering your login details.
  • Saving your shopping cart.
  • Analyzing Site performance.

You can manage cookie preferences in your browser settings.

5. Payment Information

We use secure payment gateways to process transactions. Payment information is encrypted and handled by third-party providers such as PayPal. We do not store full credit card details on our servers.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • Accessing and updating your personal information.
  • Requesting deletion of your data.
  • Opting out of marketing communications.
  • Filing a complaint with a data protection authority.

7. How We Protect Your Information

We implement security measures to safeguard your data, including SSL encryption and secure server practices. However, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@cloughtavernfarm.com
  • Mail: 23 Clough Tavern Rd
    Canterbury, New Hampshire 03224